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632 American Rd, Lansing, MI, 48911

Customer Testimonials

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Google Jan 22, 2022

I bought a 2019 truck on January 11 2022 and Dylann Sells, one of the employees who worked there, was really good at communicating and helped me with everything. I 100% reccommend going there. I am so happy with what I got.

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Cars Jan 20, 2022

Tobbie Lansdale was very helpful as I chose options for my new 2022 Chevy Equinox. He was able to concisely explain the new technology that has been added since I purchased a 2015 Equinox five years ago. I believe I was able to get everything I wanted in a new car at a very reasonable price. I have referred friends to Tobbie and they also report a positive experience.

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Google Jan 20, 2022

Respectable employees an awesome service

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Google Jan 19, 2022

Service department is excellent! Thank you

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Google Jan 18, 2022

We are very happy with our experience at Shaheen Chevrolet....and we love our new Tahoe. Thank you Ken Vanderford for your excellent customer service and Mike Herhold for getting us connected with Ken.

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Google Jan 17, 2022

You cannot ask for a better salesman than Mark Betcher.

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Google Jan 17, 2022

We recently purchased a new Tahoe from Shaheen. Logan was excellent to work with; from the ordering process all the way thru delivery. My wife and I love the vehicle and wouldn't hesitate to buy another vehicle from Shaheen Chevrolet. Thanks, Chris

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Google Jan 17, 2022

I'm 90 years old and the ease of taking my car there was great!

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Google Jan 16, 2022

Shaheen is very fortunate to have Megan Nuttle as a Sales Associate. We enjoyed purchasing our Traverse from such a well informed, energetic, willing to go the extra mile Assocate. Thanks Shaheen for hiring her!

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Google Jan 14, 2022

I have purchased or leased over 20 vehicles from Shaheen Chevrolet over the past 25 years. The service before and after the sale is always outstanding. Shaheen puts the needs of the customer first in every case. That is hard to find with other businesses. Tobbie Lansdell is amazing to work with year after year.

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Google Jan 14, 2022

I have been buying vehicles from Lenny Izzo for over 25 years. He is professional and honest. If what I want is not available on the lot, he will find it. My son, who lives in the Detroit area, also has used Lenny's services, as well as several other family members and friends. Thanks, Lenny!

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Google Jan 14, 2022

I would like to give a huge thanks to Jake Haner for the great service to me and my family. And also finding my forever Truck!

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DealerRater Jan 13, 2022

Rich was very helpful with the purchase of my new used vehicle. I really liked that he was not pushy and overbearing during his sales pitch. I would highly recommend Rich and Shaheen Chevrolet for your next purchase!

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Google Jan 12, 2022

I got exactly what I expected, great job.

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Google Jan 12, 2022

I had a small nail in one of my tires and they were able to patch it for me right then and there, which made my life so much easier as I was going out of town that night. Also, they give me a carnation every time I get an oil change and I think that is just a wonderful touch!

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Google Jan 11, 2022

I purchased our Buick at Glenn Beuge. I am not impressed with La Fontaine that took this dealership over and will not be taking the Encore to get it serviced there. They Micromanage their Automative Technitions to the point of harrasment! I have been impressed with the Service I have received for Oil Changes at Shaheen! My check engine light came on so I scheduled a service appointment with the service people at Shaheen. John was my Service Manager and did an efficent job of checking me in and getting me a courtesy vehicle for a ride home. They found ...

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Google Jan 11, 2022

Always enjoy working with Brent Cran. I drove from Garner, North Carolina to work with him again…..

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Google Jan 11, 2022

I bought the jeep i have always wanted, Hector rios helped me secure the vehicle for purchase and worked with me through the purchasing process.aWesomse person and very knowledgeable

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Google Jan 11, 2022

Buying a car, especially a preowned one, can be a nerve wracking experience, but not if you do your business with the people here. Michael Hernly, the man we worked with, was able to recommend the perfect used vehicle in our price range and the process of acquiring it was far smoother than we could have expected. I can't recommend Shaheen enough!

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Google Jan 9, 2022

Wonderful experience at Shaheen Chevrolet! We recently purchased a 2022 Chevy Silverado from Reuben Martinez. Reuben went above and beyond to make sure we were completely satisfied. He was very polite and professional. I would highly recommend Reuben when purchasing your next Chevy!

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Google Jan 8, 2022

I bought my car here which In love, and my salesman was amazing. Zach worked hard to help me find my vehicle and made sure that I was happy with my choice. He communicated with me every step of the way answering all of my questions and addressing my concerns. If I had any issues they made things right. I'm very happy as a result and will be a lifelong customer! I got my first complimentary oil change/tire rotation since I bought it and they really do a great job. They give you a flower after the service, ...

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Google Jan 8, 2022

John Korrey was great at helping me get the truck that I came for. Nichole Krause was fantastic at getting me the financing that I needed. They both were very helpful, polite and great personalities! I would definitely recommend this dealership to friends and family.

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Google Jan 6, 2022

I've bought my last 3 cars At shaheen and always been treated great.

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Google Jan 5, 2022

We took our 2008 Malibu in service and we received an update on what repairs were needed very quickly. Due to the anticipated cost, we opted not to move forward with the repairs, and your service department was extremely helpful and understanding about our decision. So wonderful not to feel pressured to spend more than what the car is worth.

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Google Jan 4, 2022

Had a recall on my airbag they did real good work

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Google Jan 4, 2022

Not only did they make sure that my car was in excellent shape upon repair but I was also able to drop the car off a bit after closing time. I felt horrible for not realizing their hours but Adam reassured me that everything was fine. He so graciously took care of me from the beginning. Adam took the time to explain and break down what was being done to my vehicle and also answered my other questions. He made sure I walked away feeling acknowledged. Highly recommend this dealership to everyone I know.

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Google Jan 3, 2022

Lenny and Brett made the entire experience fast and easy. The entire staff was super helpful and friendly, and didn’t hesitate to answer any questions I had about the vehicle or paperwork. They even provide popcorn during the process! They’re rockstars I’d recommend to anyone.

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Google Jan 3, 2022

Did a great job

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Google Jan 2, 2022

John Rausch is an excellent sales person. He is kind, considerate and helpful. Our experience was a 10.

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Google Dec 30, 2021

We sold a used vehicle to Shaheen Chevrolet. It was an very easy selling experience and Eric Pardo did an outstanding job with the entire process.

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Google Dec 30, 2021

Great experience for the 3rd time purchasing a new truck. The service and they give us just has good as the first time. Wouldn’t go anywhere else.

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Cars Dec 29, 2021

John, who did my estimate and handled my claim was polite, courteous and knowledgeable, did a great job!!

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Google Dec 28, 2021

We purchased a Nissan Altima from Richie Rich last week. It was bar none the best auto purchasing experience we have had. Thank you Richie for great service and helping us close the deal on our car. We will be back to Shaheen.

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Google Dec 28, 2021

Fantastic customer service, Ben and the entire team are so friendly and helpful

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Google Dec 27, 2021

Excellent services and we always receive the best experiences with mechanic Lance Simmons. We trust and respect his recommendations and advice. He’s very knowledgeable and a great asset to your company. We also have had wonderful experiences with Johnathon in the service Dept. Very prompt and friendly. Shaheen is our go to service fir r automobiles.

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Google Dec 24, 2021

Just bought out our lease on our 2019 equinox and also traded in my ram for a 2022 Silverado with Josh Bendall… it was a great experience, probably the best new car buying experience I could ever hope for. Thank you for everything, I expect to buy more from you in the future!! Extremely satisfied!!👍👍👍👍

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Google Dec 23, 2021

Great experience. Great job

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Google Dec 22, 2021

Had the opportunity to work with Zach Brendahl in purchasing my new vehicle. He pulled forward all vehicles I wished to test drive and had them heating up due to the cold climate. When I final choose a vehicle to proceed forward with, he did everything possible to ensure the buying experience was quick, professional, and fun. He proceeded to check in on me throughout the financing process and then walked me out of the building to my new car, which had been cleaned and filled up. Lastly, he walked over to my old car with me and continued to ...

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Google Dec 20, 2021

Everyone I dealt with was friendly and was able to answer any questions that I had.

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Google Dec 17, 2021

They were wonderful to work with. Logan was great! We love our new car! We’ll be back!!!

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Google Dec 15, 2021

Excellent experience, super fast , very friendly and thoroughly professional. Erick helped me out in selling my car and there price was very competitive and willing to work with you very patiently, I highly recommend this place

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Google Dec 14, 2021

I recently traded in a Buick Enclave for a Chevy Silverado. Brett and Alex bent over backwards to help get me into something they I would be happy with. Excellent service and professionalism. Would shop there again.

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Google Dec 10, 2021

The Shaheen Queen (Jacqueline) does an AMAZING job! It was an experience like I’ve never had before while buying a vehicle - super easy and fast, even with us springing it on her last minute. 😅 If you are in the market for a new vehicle - CALL HER! Jeff Cords, Tom Dys and Craig Curtis were TOP NOTCH as well - between our trade-in and the Zurich Shield, we are beyond ecstatic! To top it off, I hear Shaheen has one of the best service departments around. I’m excited to be part of the Shaheen Family. 🖤

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Google Dec 10, 2021

Kieth Walters Is by far the best sales person I’ve ever dealt with. I bought my first car from him almost 20 years ago and I just bought my 17 year old a car from him. Always the best service period. Thank you for the memories and great personal service. Kris and Brandy Hawley

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Google Dec 7, 2021

Josh Bendall and the rest of the staff at Shaheen were GREAT to work with! We will definitely refer them and be back for more vehicle purchases! We love our new Blazer!

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DealerRater Dec 6, 2021

Best dealership I’ve ever been at! Keith Walters was exceptional to work with. Ryan was awesome too. Paperwork completed in a timely manner and I drove away in a beautiful Toyota RAV4 that I absolutely love. Would highly recommend this dealership to all my family and friends

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Google Dec 3, 2021

Oil change / tire rotation completed quickly without complications.

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Google Dec 3, 2021

Have dealt with Shaheen for many years and have always been very happy with staff and service. First time dealing with Jack. He did an excellent job of providing what I wanted and made the process very efficient!

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Google Dec 3, 2021

Took care of all my vehicle and very helpful with all my questions. Ruben was exceptional. Always a pleasure when I am there.

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Google Dec 2, 2021

shaheen lube and oil change center employes very fast and friendly

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Google Dec 1, 2021

Repair diagnosis and repair corrected check engine problem as well as needed maintenance performed. Very pleased with repair, service and staff.

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Google Dec 1, 2021

It was a sheer pleasure working with Erick! Highly recommend him!

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Google Dec 1, 2021

It was a positive experience and the car wash guy was amazing and very friendly. Made for a nice rest of my day.

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Google Dec 1, 2021

Erick Pardo did a wonderful job seeking out and acquiring the vehicle that I had for sale. After sharing relevant vehicle information Erick made a fair value offer for the auto and made well detailed plan for picking vehicle and providing payment for it. Thanks Erick

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Google Nov 30, 2021

I liked the ease of scheduling my appointment on-line. Although I live very close to another Chevrolet dealership, I chose Shaheen initially because the other dealer was not open on Saturday. I then scheduled for Monday. My appointment was confirmed by phone and also email. However, when I arrived - 3 minutes late, there were 3 cars ahead of me. Someone came out and told me there was a scheduling mishap and that they were short handed. He also quickly adjusted the time on my dashboard to daylight savings time. They made arrangements to get me in to another bay after a ...

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Google Nov 30, 2021

Rich Adado is an awesome salesman to work with!

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Google Nov 30, 2021

Sam made everything Super easy and quick, I had an amazing experience with him and I’m so excited about my new blazer!

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Google Nov 25, 2021

Brent cram is hands down the best salesman in the area. He went above and beyond to make sure all of my needs were accommodated. Brent also makes a really good interpersonal connection with his customers and doesn’t make us feel pressured into buying anything. Keep up the good work Brent, I will be coming back!

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Google Nov 22, 2021

Very honest up front desl

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Google Nov 20, 2021

Gary Kelly and the team at Shaheen were outstanding. We had been looking for a vehicle for three weeks, and finally found the one we were looking for at Shaheen, which is about 75 miles away from our home. Gary bent over backwards to accommodate our busy schedule. He communicated with us promptly and clearly throughout the process. When we finally made it to the dealership, he had pulled the car into a showroom so we could look at it out of the dark, cold and rain. The facility is top notch, and everyone we interacted with was so helpful and ...

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Google Nov 20, 2021

The people at Shaheen have always been polite and helpful whether it is buying or selling a vehicle. I have a great business relationship with Brian at the Shaheen Cadillac service department as well as the awesome parts department. Eric Pardo was excellent dealing with and making the selling transaction easy. He is now working on finding us a new truck and we have complete confidence with him and the organization to meet our expectations.

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Google Nov 19, 2021

We had a great experience at Shaheen! Ashley was so helpful and Jake made our experience easy. We would highly recommend!

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DealerRater Nov 18, 2021

Brent Miller was incredibly patient and helpful. He helped me find a car that met my needs within my budget without any high pressure sales tactics. He made sure I had new tires and allowed me to have the car checked out by a local mechanic before purchasing. I drove the car 850 miles across 5 states the first day I had it without any issues. I highly recommend Shaheen Chevrolet to anyone looking for used car.

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Google Nov 18, 2021

Quick service even without an appointment. Good job done.

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Google Nov 17, 2021

Did a great job and fast only downfall us no loaner or rental car available

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Google Nov 17, 2021

You guys were great kept me informed on progress of my vehicle and arranged a vehicle for my vacation cannot thank you enough for your professionalism

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Google Nov 16, 2021

My Equinox was backed into and I needed collision work done. Our only choice was to go to Shaheen collision shop run by Tom Dyce. Tom and his staff are thorough, honest, and do great work. I got my vehicle back earlier than promised and the body work was impeccable.

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Google Nov 15, 2021

The service was very fast, everyone was friendly, and they took the time to explain everything to me

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Google Nov 15, 2021

Started on time, done in under 30 minutes.

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Google Nov 15, 2021

Sam was fabulous! everything went smooth as could be.

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Google Nov 14, 2021

Couldn't have asked for a better experience. The service team was very professional and kept me updated throughout the entire process. The repairs I needed were performed quicker than I thought possible.

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Google Nov 10, 2021

Just a great comfortable experience with no pressure and awesome customer service.

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Google Nov 10, 2021

I hate looking for vehicles…absolutely hate it. I swung by Shaheen Chevrolet on my way home from work. Richie Shultz, the salesperson was very upbeat and friendly. It was a total no pressure situation. Richie and the manager Tad made my buying experience pain free and enjoyable. The entire team was wonderful. Next time I need a new vehicle, Shaheen will be my first stop.

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Google Nov 8, 2021

I appreciated being able to perform the purchase almost entirely on-line. Sam was a pleasure to work with!

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Google Nov 8, 2021

Richie you were awesome and quick to the point in and out with a new truck in three hours thanks again !!!

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DealerRater Nov 5, 2021

I want to commend Asst. Service Manager Brad Millican for his excellent customer service. I have had my Equinox in two different times with a window rattle and a foul smell coming from the vents. Both issues were resolved professionally and to my satisfaction. Brad never quit trying to resolve both issues until they were both fixed. I am very pleased with and happy to have worked with Brad, he is excellent at his job. Julie W.

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Google Nov 4, 2021

They've gone above and beyond for me. That why Im back.

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Google Nov 2, 2021

Great place to purchase a vehicle. Our sales person, ( Brent), was very helpful when we recently purchased a SUV. The oil change/tire center did well. I suggest that you make an appointment for oil change or tires.

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Google Oct 30, 2021

Super helpful!!!! People are great there!!!!

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Google Oct 28, 2021

Chris Hazelton was my first salesman and he sent me over to the new car salesman Brett Hogle, the vehicle I built on the GM website before it was even available back in 2019 had somehow been ordered and was on its way to the dealership. I was ecstatic, after having a horrible car accident with my first brand new 21 trailblazer(which was all black and not really what I wanted but at the time there was nothing available), I ended up being able to get exactly what I wanted. Thanks to these two amazing guys. Chris W the finance guy ...

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Google Oct 26, 2021

We were on the market for a new Traverse, and got to the point that we started cold calling dealerships to see if they had any on order that had not been sold. I left my information with Shaheen, and received a call back from Logan Willbanks that same day. Logan was great from start to finish, and even asked if I had a Costco membership so I could get additional discounts. When it came to financing they found us the best rate, and weren't too pushy with additional warranties, which was refreshing. This is our first time purchasing ...

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Google Oct 22, 2021

i went to Michael Hernly and he was GREAT. i dealt with so many dealerships before i came here and none of them compared. everyone was very nice and professional. Any problems i had they were ready to help and it was just a great experience overall.

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DealerRater Oct 16, 2021

I was very pleased with everything that the people at the dealership did for me Marena,Alex,and Anthony was really good. They did everything they could to help and I really appreciate it. Thanks again Cliff M

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DealerRater Oct 12, 2021

Excellent customer service and salesperson Lenny Ezzo was on top of every aspect of my truck purchase.

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Phone Numbers:Sales Hours:
  • Mon - Thu9:00 AM - 7:00 PM
  • Fri9:00 AM - 6:00 PM
  • Sat9:00 AM - 4:00 PM
  • SunClosed
Quick Service Lane Hours:
  • Mon - Fri7:30 AM - 5:30 PM
  • Sat8:00 AM - 2:00 PM
  • SunClosed
Service Hours:
  • Mon - Fri7:30 AM - 5:30 PM
  • Sat8:00 AM - 2:00 PM
  • SunClosed
Parts Hours:
  • Mon - Fri7:30 AM - 5:30 PM
  • Sat8:00 AM - 2:00 PM
  • SunClosed
Body Shop Hours:
  • Mon - Fri8:00 AM - 5:00 PM
  • Sat - SunClosed
Fleet Hours:
  • Mon - SunClosed
Shaheen Chevrolet, Inc. 42.6601, -84.5452.