Thank you for the professional service and going out of the way to get the fleet truck I need for my employees. Curtis did the work necessary to get the truck we need.
We bought a truck and car from this dealership before our new Equinox, so you know we are very satisfied with them. Good prices, good help. Always answer all our questions and take good care of us.
Zach is great to work with. We have bought several vehicles from him and will continue to do so. have referred several friends as well
Always a positive experience at Shaheen Chevrolet. Ben Behnke always goes above and beyond for his customers, which is why he is our first call!
Very good. My lease was up and went home with a new 2021 crew cab the same day. John Rausch handled everything very professionally. I would recommend John to everyone.
I worked with salesman, Josh Bendall and he was great. Very professional and knowledgeable. I never felt like I was being pressured into the sale. I was looking for a Suburban with very specific options and Josh worked hard to find one for me at another dealership. Purchase was smooth and painless. I would absolutely recommend Josh Bendall and Sheheen Chevrolet.
We had no idea that morning that we would have a new car by late afternoon. Our salesman, Richard Adado, knew what we wanted and called us in to look at a couple vehicles. Since the one we originally ordered was not going thru, he kept us in mind with these two. We very happily drove away around 5:00 with the brand new Blazer that I saw the first time we went in the dealership earlier in the spring. We are very happy with it and are impressing all our friends with our selection. Thank you Shaheen Chevrolet of Lansing, MI
Kind, considerate, professional. After setting our appointment. I found the dealership to be clean. Our first choice in vehicles was available and ready for out lease.
Worried that our '08 Chrysler Aspen (291k miles) didn't have much left to give, we were seeking newer transportation. Found it at Shaheen in the form of a '17 GMC Acadia Denali coming off a lease. One of the best car-buying experiences I've ever had, thanks especially because of our Sales Rep Matt Boutwell and Nichole Krause who assisted with the financing. Was hard to give up on the best vehicle I've purchased to date, but it feels like we're off to a good start!
Working with Dan to resolve issues has always been a good experience. Even though the outcome was not always in my favor, Dan was prompt and considerate. Thanks to all at Shaheen’s
Great service. Won't be under sold. John, Steve, and Matt were an absolute pleasure to work with. They went way above and beyond. They didn't have a vehicle with everything I wanted and they found one and had it on their lot in 2 business days!
My salesman, Jacob Gray, gave me a whole new experience while purchasing a vehicle. For me, having to purchase a new/another vehicle has always been an experience that is similar to a dentist visit - in other words, dreaded and extremely uncomfortable. Jacob changed that for me. I felt I could trust him to find the best possible car for me, while staying within my budget and not pressuring me into spending more than I was comfortable with. Any questions or concerns I had were taken care of in a stress-free and professional manner. I've always felt that ...
Mike Thornton was my Service Advisor. He did an outstanding job keeping me informed every step of the way during my vehicle's visit. Mike is very easy to speak with and has an awesome personality. Thanks Mike! Shaheen Chevrolet has an outstanding oil change facility, service department and new car sales. They are super customer oriented and our kind people. I refer them to everyone. I have also bought 5 vehicles from them over the years and totally satisfied with how I was treated during the purchasing process to include sitting down with their finance reps. Very very satisfying experience.
Zack from the pre-owned department helped me purchase a Subaru Outback. I met Zack in the parking lot. His professionalism and low keyed manner was helpful in releasing my anxieties. I also want to acknowledge the advertising department for the great write up for the Subaru and the woman who set up my appointment. Thanks, Zack.
I have a 2018 Silverado and periodically when I tried to start the truck it just clicked. I did a battery test and found that wasn't the problem. I had it towed into Shaheen and they had it fixed and back to me quickly, also received a free car wash. Not one problem. My family has many Chevrolet leases from a different company in Lansing. We are all switching to Shaheen.
I always buy GM products. for the last 40 years I dealt with most of the GM/Buick/Chevy dealers in Lansing. This is the first I dealt with Shaheen and the experience was the best I have had. Jack Van Pelt was my sales person, he did not give any pressure and when my wife kept changing what she wanted, he found exactly what we wanted. Thank you Shaheen and thank you Jack.
Great friendly service. Quick. In and out. Glad we came in when we did. No waiting. We will be sure to recommend it to friends and family.
This was my first brand new car, I've always bought used cars. Doug Sandberg made the process flawless and I couldn't be happier. I recommend Shaheen to everyone that is in need of a car (new or used) their professionalism and knowledge can not be beat. They definitely make the customer to priority.
This is my third vehicle from Shaheen and I found all who assisted me very helpful and the process was very easy. All my questions have been answered.
I bout a new vehicle last June, customer service has been excellent from our sales person Margaret Kessler to the service center staff. Thank you!
Excellent service. Staff very friendly and knowledgeable.
Great place great service and quick service nice friendly service
Josh Bendall was a great sales person. He was very helpful on the purchase of my car. I would suggest this dealership to anyone. They are all great to work with. Thanks Josh & Aaron
JAIMIE MCKNIGHT made sure I got the ride I wanted.I Bought my last two vehicles from him.Shaheen Chevrolet has always treated my family well.
I knew exactly what I wanted when I came in, a new 2017 Malibu Hybrid, and he helped me find it, display it, and helped me get it at a good price. Good job, John!
I enjoyed working with Griffin Quisenberry. He was very friendly, professional, enthusiastic, and helpful. He made sure all of our questions were answered and got the process done relatively quickly. I would highly recommend him to anyone looking for a car.
We went looking for a Malibu hybrid and Shaheen had four of them which is hard to believe because they're hard to find. We found one that we really like and they worked with us for a great price. In doing so they had to to stay two hours past closing on a Saturday and it seemed that everybody involved was happy to do so. We drove the car home that night and have been truly happy with the car. Besides where can you go and get helped buy a rockstar! Thank you Richie.
Well I got a car from Josh he was a great salesman he was very helpful with me I been there early in the year to try to get a car and someone else try to sell me one but could not get what I like out of my trade in and get what I would like just would like u to know my wife and I love the car thanks again ,Mike Harmon
My experience was awesome! I honestly came to the dealership just to look and purchase later but i ended up leaving with my 2017 Malibu the same day. I really appreciate Brent Cram for all he did to help my buying experience great..especially having my favorite snacks on hand to keep me happy! Thank you and I will be back!
Best buying experience I had.my salesman Ben was fantastic ,first time in over 55 years of buying cars I felt good about the process . thanks again for all the help Ben. Wayne Schultz
Short on time, had appointment so service arranged expedited service for me. I was able to make my appointment with a few minutes to spare.
Tobbie was fabulous to work with. He was very detailed and answered all the crazy questions that I had. Is by far the best Sales Representative I have ever dealt with.
Maria has been helping us for years with vehicles. She is extremely helpful during the whole process. She is very kind and personable. We trust she is doing all she can to get us the greatest deal.
Shire went way out of his way to help me not only get the SUV of my dreams but to also customize it at a price I can afford. The honesty, integrity, and friendliness I experienced was above and beyond what I had hoped for. At Shaheen their commercial says "You won't get it anywhere else." Totally a factual statement!
We bought from this dealership at least 3 times now and worked with Maria twice by choice. Employees are very knowledgeable and helpful beyond what was expected.
I had not purchased a new car for over 9 years so I went to Shaheen and Maria was able to help me. I got everything i wanted. I have sent my sisters to her.
John was very knowledgeable and experienced, he got us through the process quickly and effieciently. Overall this was an excellent experience and I have purchased 2 vehicles from the dealership.
Maria worked through the whole process in a very professional manner and we were very satisfied. We would be very willing to go through the car buying experience again with this dealer and Maria.
Worked with me and got my second lease down to within a dollar of the first lease price. Newer vehicle...... same price..... I love this country.
Maria has sold me 2 trucks & has not disappointed me, she is friendly, professional, & knowledgeable about her stuff. She went above & beyond to help get the truck I wanted, even finding it at other dealerships & shipped to her dealership.
Maria was amazing to work with. She stayed late to finish the deal and make sure I was satisfied. Kudos to her and the dealership for making it a great experience!
She's always knowledgeable and helpful. Pays attention to my needs as a customer. I love my new vehicle. Service Dept is nice and the oil change Dept gets you in and out
The guys at Shaheen especially Lenny Ezzo did everything they could to get me into a car that was in my price range for what I needed. I was going through some issues and this did not stop them from helping me into a great new car. I would tell anyone to go give them a try because they are their for their customers with honest deals for anyone looking.
Thank you Maria very knowledgeable on my new truck and ordering a new corvette back in 2008 .i think I have leased or bought 4 or 5 vehicles from her
Maria is the best salesperson I got three pickup truck from her plus got the deals and rebates and test drive gift cards I will recommend to her anybody want buy a vehicle
We had a great experience with Maria Corbeil with two different leases. She was very knowledgeable, prompt, and friendly. She looked out for the right deal for us for months then quickly contacted us when she found the right one. She has also been extremely helpful to us when we have questions or need help even after the sale is done. She really has the customer's best interest at heart.
My husband bought a new truck from Maria a few years ago and she did a great job. So when the time came form me to buy a new car we of course returned to Maria. My car was a recent lease trade in and she quickly located the car for me on a Friday evening and had it ready for me to pickup on Monday afternoon. She knows what she is doing and works with you. I highly recommend her and will only ever buy my vehicles from her.
Maria was great to work with! She made everything quick, easy and painless. Maria listened to our needs and wants and provided options that made sense for our individual circumstance.
Maria was very helpful. She found me exactly what I was looking for and made the price I wanted to pay happen. She explained things in terms I could understand and did not mind if I asked her to repeat them.
Just wanted to let you know what a great help Marie Corbiel was in finding me a truck her over and above work ethic made our new truck buying experience a breeze I would recommend Marie and shaheen Chevrolet to all my friends and family thanks again Dave Malish
I've purchased several new vehicles from both Lenny Ezzo and Bill Hallenbeck and both are exceptional salespeople and long time employees of Shaheen Chevrolet. Great backup by Jeff Cords and Matt Rubelman ( Shaheen mgt. ) and the service has always been top grade. Everyone I've dealt with in the organization has been both customer and employee oriented and always helpful. I've purchased multiple vehicles from both Lenny and Bill since 1995. I highly recommend both for an exceptional vehicle purchasing experience. Great guys! Thanks! S Smith
I am so happy with my Colorado, can't say enough about it! But more importantly dealing with a super efficient sales rep and a dealership so geared to customer service and customer satisfaction! I was a walkin to Shaheens and met Marie Cornell didn't have to wait even though they were clearly busy. I wanted another Colorado 2016 had sold my current Colorado. Marie was so knowledgeable explained getting financing, leasing choices, options available. She then said come and see your new Colorado! OMG. She selected exactly what I was looking for! Then paperwork next which at Shaheens the ...
Maria is an amazing, friendly, and very informative sales person. I wouldn't go anywhere else or see anyone but her. She is the one to deal with if you go to Shaheen
Maria was amazing from figuring numbers to see what was in my range to making the deal happen with a car that fit my needs. If I didn't like a car she kept looking for something I loved. This was a quick and painless process and I would recommend both her for sales and Shaheen as a whole.
Maria Corbeil goes above and beyond with the sale of her vehicles. From finding the best deals to making sure you know how to program your garage door to the vehicle !! I trust her with everyone I send her way !! We would never buy a vehicle from anyone else!!!
Maria Corbeil has sold me and my wife 5 cars, two in the last 6 months. She is the first car salesperson that I've? found that I trust to give our needs first priority. She made the experience easy and actually enjoyable. HIGHLY RECOMMEND!
Never been happier with any sales person period. Very personable and helpfull throught my buying experience . From start to finish a pleasurable and fun experience
Lenny looks out for my best interest each and every time I purchase or lease a vehicle. He is dedicated to my complete satisfaction. The service department is very competent and completes all work to my expectations. I highly recommend Lenny Ezzo at Shaheen Chevrolet.
I am still fairly new at financing cars, but I have had an awesome experience each time that I have went to go get a new car. This is the second time that I have went to Shaheen, & had Mark as my salesperson. He's patient, and listens to what I want. He asked me those critical questions that determined what car I was interested in. I didn't feel like I was pushed into buying anything. I gave him a VIN # of a car that I even seen online, & I was able to test drive it in ...
I have had multiple leases through Shaheen Chevrolet and I found their sales and service to be the best. I get the best price up front and they pay attention to detail.
This is the second car that I have bought from Kevin and each time he has shown excellent customer service and he has gone out of his way to help me. Thank you Kevin!
Shaheen Cares. They took special time to carefully understand my situation and made sure that I was satisfied after doing all of the legwork. Working with John was a joy. He's smart, fun, and intentional. My first pick for anyone.
He helped me to the fullest and had a great personality the whole time this was my first time buying a brand new car he told me everything I needed to know found a car that suited me and got me in it he is AWESOME!!! When I need a new car that's where I will be going again THANK YOU GUYS.
John did a great job helping me find my new car after I was in an accident. He listened to what I was looking for and what I wanted to spend and came up with gr at recommendations for me. I couldn't be happier with my purchase. I'll definitely be going back to John next time I need a vehicle.
My lease was ending of 3 years with Ally Financial, I was significantly over my mileage by 30K. I met with Jaime McKnight a new sales rep at shaheen who was worked a great deal amount of his time to get me the deal I wanted along with the manager Elton Ables (who has helped my great grandma with her vehicle purchase). Going back and forth on the drawing board to get me something that was affordable with more miles in my lease so that I could be successful the second time around is greatly appreciated. I even shopped around at ...
Kevin always took the time to make sure I was informed from start to finish on my vehicle order. Even when things that were out of the dealerships control popped up (Mother Nature delayed the train shipping my vehicle) he made sure I was aware of the situation. The sales transaction and lease vehicle turn in were quick and easy. Thanks again for the great service.
I HAVE TO SAY MY VISIT AT SHAHEEN CHEVROLET WAS QUICK EASY ANS PAINLESS. JAIME MCKNIGHT WAS VERY ATTENTIVE TO WHAT I NEEDED AND GOT IT DONE. I WALKED IN 1 1/2 HOURS BEFORE CLOSING TIME AND I HAD A NEW TRAVERSE,AT THE PRICE I NEEDED BY CLOSING TIME. THE FINANCING DEPARTMENT DID STAY LATE FOR ME TO FINISH THE DEAL. WHICH WAS VERY KIND. I RECOMMEND EVERYONE TO TAKE ADVANTAGE OF THIS AWESOME DEALERSHIP. THANK YOU AGAIN JAIME!!
I have been buying cars from Kevin Simpson for more than ten years and couldn't be happier with a salesperson. He is knowledgeable about the vehicles he sells and really works for his customers. I look forward to continuing to buy from Kevin in the future.
Just purchased a 2017 Silverado 2500 from Shaheen Chevrolet in Lansing, MI. Our salesperson Jamie McKnight was amazing. He went out of his way to locate the perfect vehicle for us. Jamie answered tons of questions for us and stayed in touch throughout the whole process even checking in after a week to make sure that we were completely satisfied with our vehicle. Everyone from sales to service has been very pleasant and professional. Definitely recommend Shaheen Chevrolet!
With the help of Mark Howard today I leased a new vehicle. Mark was very helpful from locating the vehicle I was interested in and subsequently leased to explaining how all the options worked. He was very courteous and made my experience a good one..
Josh was very helpful throughout the whole process. I was well informed about my car and everything that applied to it. I was confident I was getting the best deal.
I got SO stoked on Shaheen, mostly because of John Rausch! From the moment I began a search for my Cruze, to when John got us a great deal, and our great conversations in between, I am very thankful for everything :)
John Rausch treated me like a person and not a sale. He was professional and helped me get 2 great vehicles! This guy will always have my business. Thanks a ton John!!
I knew I was long over due and could no longer put off car shopping. John took and made the entire process painless and got me exactly what I wanted and worked hard to get us a GREAT deal! John as well as his management team went above and beyond! I love how Shaheen is committed to making each clients experience the best and exceeding all expectations. Let's face it there are a lot of Chevy dealerships, but I will drive right past them every single time to get to Shaheen's. Thanks John! -missey trudell
John Rausch is hands down the best car salesman I have interacted with! He made me feel comfortable and part of the Shaheen family right away. I have leased 3 vehicles with John and referred many people to him. I am thankful for his hard work and dedication!
The Dealership is beautiful inside with a Great and Friendly staff ready to assist me....Jason Cords , Jeff Cords and Mark Howard are stand outs as far as that goes. Shaheen always has a Large selection of each model and they are always ready to make the right deal to work for my budget. I feel right at home at Shaheen. Everyone in my family does too and they all come to Shaheen first when they are ready to buy. I highly recommend you going to Shaheen first when your ready to buy too!!
John made the purchase of my new car very easy. He answered many questions and worked with me to find the best deal for my needs.
We bought our first vehicle from Jaime McKnight when he worked at a different dealership. We just bought our second vehicle from him at Shaheen. We will follow Jaime to any dealership he goes but we hope he stays at Shaheen! Great dealership with even better sales people!!!!
I needed a car and they went above and beyond to make sure I got one that day. My salesman John Rausch even offered to come and pick me up at my house and bring me to the dealership. Very professional and stayed late to make sure I got my car that night.
I had the pleasure of working with Josh Bendell at Shaheen. I am a very picky person when it comes to buy vehicles, (color, interior, miles, motor, etc.). Josh was great about listening to each request and found me exactly what I was looking for. I was able to trade in my old vehicle and got a great price. Great sales person, will be sure to go through him in the future.
Didn't think I was going to buy a brand-new car. But through the help of John Rausch He showed me how affordable it really is. From start to finish everyone at the dealership treated us so nicely and professionally and I'll definitely come back for my next car.
John was a great help and is very knowledgeable of all things Chevy. Will use him in the future and tell all of my family and friends to do the same.
As always I had another excellent experience with Shaheen! Thank you John! I have returned to Shaheen for 4 new vehicles and have only had a perfect experience every time and keeps me coming back!
John Rausch makes the car buying process so easy. He is friendly, approachable, and extremely knowledgeable. I have leased two cars through John and will continue to utilize his services with my next vehicle.
John Rausch provides the best car buying experience around! You can tell he truly cares about his clients as he puts the wants and needs of his clients ahead of the sale. He takes the time to make sure his clients are well informed at every step. From picking the right vehicle to pricing, features and service etc.... when you drive away in your new vehicle you will know you made the right decision to have John assist in your car buying experience!
Had another great experience at Shaheen Chevrolet. Especially with John Rausch. He was efficient and understood my goals. I'd recommend John Rausch at Shaheen Chevrolet to everyone
John goes above the call of duty and provides a great experience. The price was excellent and the paperwork process was very simple. I would not hesitate using John again!
I keep coming back to Shaheen Chevrolet and Bill Hallenbeck to purchase all my cars. Bill is there after you purchase your car and takes the time to make sure any problems I might have are taken care of to my satisfaction. He always finds me the right car and gets me the best possible deal for the new car I want and for my trade in. The dealership makes sure you have a car to drive if you need to take your car in for service. If you need a ride to work or home while your car is ...
We purchased a 2012 Centennial Edition Z06 Corvette, sight-unseen, from over 800 miles away. It could have been a disaster of monumental proportions--Instead: EXCEPTIONAL--GREAT experience! The degree of honesty, INTEGRITY and helpfulness demonstrated by our sales person, Mr. Behnke and this dealership was 10 out of 10 level. He was ALWAYS quick to respond, highly knowledgeable, and completely ACCURATE about the condition of the car. He answered all questions in a timely manner and kept in close contact. He made a great recommendation for transport, which relieved another big stress and challenge, and worked out very well for us. As for the Pricing Bottom ...
Brought my car in last Saturday for an oil change & was due for tire rotation, Both James & Alicia did a great job. Never seen a girl move that fast! They explained what they had done & since it was my last free visit, I asked what it would be next time I came in. Alicia took the time to find out & brought a list of everything that was included in that price. I was impressed with the two of them, very nice & efficient. A big Thank You & Kudo's to both of them. It's ...
Ken and Alicia we're great. Explained everything and were very efficient. Got me coffee and offered a snack. Loved the new building and the late hours. It is nice to have pleasant people work on your car. Offered Me quotes on tires.
We bought a used vehicle that had a part that needed to be replaced. There a miscommunication at first but it was fixed. We brought the truck home and it wouldn't start. They not only fixed it but they delivered to our home. Johnathan in Service was amazing. Margaret in Sales still keeps in contact with us.
Amy Hatfield helped get me the car that I wanted! She was really great to work with and I would recommend this dealership to anyone. Thank you Amy!
We went and met with Tobbie on Tuesday night to see if we could get out my current lease and into a family-friendly vehicle since we were due with our first child that day. That night, we test drove the Equinox and fell in love. However, we ended up having our baby Wednesday morning and still had the vehicle as a test-drive. Tobbie got in touch with us and told us to not worry about anything and was sharing in our excitement of our newest arrival. We kept in contact during our stay at the hospital and the day after ...
Tobbie was great. He made sure to address all of our questions and concerns. He made sure we were buying something we liked and could afford. Didn't try to push us in to something that we couldn't afford. So far so good with our 2014 Chevy Cruze!!
The Shaheen sales staff was very helpful from the start. I wanted to do an online transaction,sight unseen, from my home in Colorado. Curt Wicksel, Matt Rubelman, and Dan Dowker worked together to assist me with the e-mail process. They instilled a sense of trust that I was comfortable with and presented the car in a way that I felt confident I was getting what I wanted. The entire transaction was accomplished online including the banking. Once the car was shipped to my location I could see it was exactly what they said it was. I was very satisfied ...
Ryan was very helpful, he is very knowledgeable and helped me find the best car for me and I would recommend him to anyone definitely.
Lori with internet sales turned me over to Garrett Miller in used cars. I ended up working with Garrett on a new car lease. AWESOME experience working with Lori and Garrett!!!!
I have leased several cars in the last 8 - 9 years with Shaheen Chevrolet, and Mark Keyes has always given me excellent customer service!! A good guy - friendly, knowledgeable, and very personable! He always takes the time to know and FIND the right car that fits me, both personally as well as what my budget allows. I like that I always have the option of test driving vehicles until I'm sure of my choice. Once purchased, he takes the time to show me all the bells & whistles of my new car - sometimes overwhelming for me, but he'...
I have purchased all of my new cars through Mark, great experience, no pressure, friendly and always finds me what I'm looking for. I always look forward to shopping for a new vehicle
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